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Privacy Policy

ToyWingle (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you place an order, register an account, or contact us:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (excluding full card information)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies & tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To communicate order updates or confirmations

  • To improve website functionality and user experience

  • To send promotional messages (only if you opt-in)

  • To detect and prevent fraud or unauthorized activities

3. Sharing of Information

We do not sell your personal information.
However, we may share your data with:

  • Courier partners (for delivery)

  • Payment processors (for secure transactions)

  • Service providers (for website hosting, analytics, etc.)

  • Government authorities if required by law

All third parties are required to keep your information confidential.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Provide a smoother browsing experience

  • Remember cart items

  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable measures to protect your information from:

  • Unauthorized access

  • Loss or damage

  • Misuse or alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information:

  • As long as your account is active

  • As long as needed to provide services

  • As required for legal or tax purposes

You may request deletion of your data as described below.

7. Your Rights (For Users in Pakistan)

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (unless legally required to keep it)

  • Opt out of promotional messages anytime

To exercise these rights, contact us via the details below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If such information is collected unintentionally, we will delete it as soon as possible.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.
Continued use of our website means you accept the updated policy.